Terms & Conditions

Terms of Service

Effective Date: April 3, 2026

Welcome to ClientPilot. By using our service, you agree to the following terms.

1. Overview

ClientPilot provides software tools to help businesses manage bookings, leads, and customer communication.

By accessing or using ClientPilot, you agree to be bound by these Terms of Service.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use this service.

3. Free Trial

We offer a 14-day free trial with no payment details required.

At the end of the trial period:

• Your access to the platform will be suspended unless you subscribe to a paid plan.
• Your data will remain stored but inaccessible until payment is made.

4. Subscription & Billing

ClientPilot offers the following subscription plans:

• £35 per month (auto-renewing)
• £380 per year (auto-renewing)

By subscribing, you agree:

• Payments will be charged automatically at the end of each billing cycle.
• You are responsible for cancelling your subscription before renewal if you do not wish to continue.

5. Cancellation

You may cancel your subscription at any time.

• Your subscription will remain active until the end of the current billing period.
• No refunds will be provided for unused time unless required by law.

6. Account Access & Suspension

We reserve the right to suspend or terminate accounts that:

• Violate these terms
• Use the service for unlawful purposes
• Attempt to disrupt or abuse the platform

7. User Data

You retain ownership of the data you input into ClientPilot.

We store and process your data solely to provide and improve the service.

We do not sell your data to third parties.

8. Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted access.

We are not liable for:

• Downtime
• Data loss
• Service interruptions

9. Limitation of Liability

ClientPilot is provided "as is" without warranties of any kind.

To the fullest extent permitted by law, we are not liable for:

• Indirect or consequential losses
• Loss of business, revenue, or data

10. Changes to Terms

We may update these terms at any time. Continued use of the service constitutes acceptance of the updated terms.

11. Contact

For any questions, contact us at: support.clientpilot@gmail.com

Privacy Policy

Effective Date: April 3, 2026

ClientPilot respects your privacy and is committed to protecting your personal data.

1. Information We Collect

We collect and store the following information:

• Name
• Email address
• Subscription details
• Booking and lead data entered into the platform

2. How We Use Your Information

We use your data to:

• Provide and operate the ClientPilot service
• Manage your account and subscription
• Improve our platform
• Communicate important updates

3. Data Storage

Your data is securely stored and only accessed when necessary to operate the service.

We take reasonable steps to protect your information from unauthorised access or disclosure.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share data only when:

• Required by law
• Necessary to provide the service (e.g., infrastructure providers)

5. Data Retention

We retain your data:

• While your account is active
• After trial expiration (data remains stored but inaccessible unless subscription resumes)

You may request deletion of your data at any time.

6. Your Rights (UK & GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing

To exercise these rights, contact us at: support.clientpilot@gmail.com

7. Cookies

We may use cookies or similar technologies to improve user experience and track usage.

8. Changes to This Policy

We may update this policy from time to time. Continued use of the service means you accept these changes.

9. Contact

For privacy-related questions: support.clientpilot@gmail.com